Press question mark to learn the rest of the keyboard shortcuts Log in sign up User account menu 11 Service Contract required for downloading ASA 5505 Firmware.I am also new to the company and they have an ASA 5505, but the firmware has a big bug, the former IT guy said as the boss said.I got to the cisco site and tried to get it, but the firmware is only availiable to those with a cisco login.
![]() You cant open a support ticket via the web UI without a support contract. You tell them your firewall is vulnerable to: cisco-sa-20160210-asa-ike or CSCux29978 or CSCux42019 They will tell you you dont appear to have an active support contract, so this request will need to be reviewed approved. You say OK Youll get an e-mail telling you the case is open, and in the queue for review or whatever. In a couple hours, to next day, someone should approve your ticket and the case moves to an actual engineer. The engineer may want to confirm you are vulnerable by asking more questions or starting a WebEx screen share, so they can see a few things. Cisco Asa 5505 Image How To Download TheBut, considering they are almost certainly being slammed with cases for this bug, he will probably just send you an e-mail on how to download the file you need. Cisco Asa 5505 Image Software Through TheirCustomers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC): Ref: level 2 1 point 4 years ago Does this go for my asa5505 that came second hand Is there a downside to just procuring the ios from elsewhere Continue this thread level 1 1 point 4 years ago You may already have a contract but need to have your CCO ID tied to it. Reach out to your VARvendor that manages your SMARTNet for assistance. If you dont have a contract, you will need to purchase one and reaching out to your VARvendor will be necessary regardless. Cisco Asa 5505 Image Update In TheWhy is cisco not giving out the Firmware for such important patches to anyone I understand features, but at least an update in the same major release. Continue this thread level 1 1 point 4 years ago But of those bugs listed in this thread (CSCux29978 or CSCux42019) are psirts. You If so you can open a case on that alone, and get support but only to get the image you need to get around this. You wont get TAC support, but more of assistance in getting this downloadedinstalled. ![]() All rights reserved Back to top.
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